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| MC213234 | USDOT719223 | TXDOT000541440B |
| 4290 Lockfield Houston, TX 77092 Phone: (713) 957-2070 Fax: (713) 957-4111 TXDOT: (800) 299-1700 |
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Houston movers, long distance small moves, local moving and storage by A Allen Moving Inc.
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How soon should I schedule my move?
It’s never too soon to schedule your move.
The more lead time you can give us, the better we can meet your needs.
Usually late spring to early autumn is a very busy time for local
Houston movers.
Our nationwide long distance moves typically ship in the middle and at
the end of every month, and offer deliveries within two to seven days,
depending on distance. You can expect a call from your delivery team
one day prior to their arrival. Our drivers are experienced, several
have over ten years experience, and most have been with us several
years.
Should you need to move and receive your possessions on a specific
date, we offer expedited delivery service for an additional fee to
accommodate you.
How do I get an estimate of my moving cost?
Our experienced professionals can give you an accurate time estimate
for your local move over the telephone. They will just ask you a few
questions about the size of your residence, how far you are moving, the
quantities of your belongings, and the extent of any packing you may
request.
Locally, we work strictly on an actual-time-worked hourly rate plus a
flat trip charge (see next topic). All of our moves are subject to a
three-hour minimum charge. We don’t charge any hidden fees – you know
what our fees are before your move begins. Call us at (713) 957-2070.
Nationwide pricing is based primarily on the amount of van space that
your items will occupy and the distance we will travel to deliver them.
When you supply us with a listing of your items, we will then calculate
a guaranteed price based on your listing. You are, of course, free to
add or delete items prior to your move. We will adjust your price up or
down depending upon your final decision of what you wish to move. Call
us at (713) 957-2070.
How do your hourly rates and trip charges work?
You are only charged for actual time worked. When our crews arrive at
the loading address, they will ask you to initial next to their start
time. When they are finished unloading and placing your items at your
direction, they will ask you to initial next to their finish time. Work
time includes loading at origin, driving to destination, unloading; and
any disassembly, reassembly, reconnection, or rearranging you may
request.
A trip charge is the time that we have estimated that it will take to
drive from our warehouse to your loading address and then drive back to
our warehouse after the move is complete (i.e., ˝ hour, one hour, 1˝
hour or two hours). The trip charge is based on the hourly working rate
that we quote you on your job ticket. It is a flat fee and does not
vary, regardless of the actual time it takes for us to make the drives
to and from our warehouse.
Do you conduct surveys?
On larger household and office moves, we may schedule a convenient time
with you to perform a free survey and provide you with a written
estimate within 24 hours of the survey.
What types of payment options do you offer, and when is payment due?
For local moves we accept cash, local checks, and cashiers checks. We
also accept, for your convenience, Visa®, MasterCard®, American
Express®, and Discover™ cards. Payment is due to the driver upon
completion of your move. For long distance moves, federal rules and
regulations (tariff provisions) require that interstate move charges be
paid before your shipment is unloaded at destination. In this case, we
accept cash, cashiers checks, or credit card.
What is your load limit for moving my belongings nationwide?
A. Allen Moving & Storage specializes in small long distance moves.
Our loads range from one piece of furniture up to a normal sized, fully
furnished one bedroom apartment or a lightly furnished two bedroom
apartment.
How do you protect my belongings?
All furniture is wrapped in heavy quilted furniture blankets and
secured with large rubber banding. We also use clear plastic shrink
wrap on all of your upholstered furniture and lay thick rubber mats to
protect your wood, marble floors – all free of charge.
All glass, marble, granite pieces are required by tariffs to be
properly packed. For a small additional charge, we will provide the
proper cartons, bubble wrap, and corrugation to protect your
breakables.
In order for us to assume any liability for these items and for
computers, VCRs, DVD players, other electronics, table lamps, vases,
glass and marble tops, etc.; they must be boxed and/or properly packed.
For certain antiques, large glass and marble tops, and other valuable
breakables, we can provide you with specialty crating.
Do you provide packing services?
Yes, we have careful and experienced employees to pack your residence
at our standard hourly rates. On most packing/moving engagements, we
pack homes and large office moves on day one and move on day two.
What kind of moving vans do you use?
A. Allen uses large twenty-four foot and twenty-six foot bobtail vans,
so we have plenty of room and can also maneuver through some of the
tightest streets. Our vehicles are clean and well maintained.
Do you perform criminal background checks on your moving crew members?
Yes, our movers’ backgrounds are checked through the Texas Department
of Public Safety for local employees and through a national database
for interstate drivers, prior to entering your residence.
How do you protect me if my belongings are lost or damaged in shipment?
We have different options of protection for you, depending on which you
choose. The option you select determines the basis upon which any claim
will be adjusted and establishes our maximum liability. Our liability
for loss or damage is based upon state and federal tariffs, and has
certain limitations and exclusions. Carrier liability is not insurance;
it is a tariff-based level of our liability. If you desire insurance,
you should consult your insurance company representative about
available insurance
coverages. A. Allen Moving does not offer insurance.
Free coverage
We provide free coverage to protect your belongings in case of loss or damage. This coverage is paid to you at the rate of 60 cents per pound, per article.Additional carrier liability
For local Houston area and long distance moves, you may purchase from us additional carrier liability. This additional coverage is based on the declared valuation of the entire shipment. A minimum of $4,000 in declared valuation is required on local moves. Your cost of the coverage is calculated per $1,000 of value. There is a one-time deductible of $100.Long distance move coverage is available for purchase as for local but with a minimum valuation of $2,000, since some long distance moves include only a few items. Please call us at (713) 957-2070 for a quote.
Are there items that you cannot transport?
Items that are flammable, corrosive, or explosive are hazardous
materials and cannot be moved by us. Examples include but are not
limited to acids, ammunition, car batteries, fertilizers, fireworks,
gasoline, paints, poisons, propane tanks, most household chemicals.
Should you have questions about any substance you are planning to
transport, please call us at (713) 957-2070 for answers.
Can you provide me with any tips to save me time and money?
Yes, following is a list of some things you can do to reduce time on the job and your cost:
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| MC213234 | USDOT719223 | TXDOT000541440B |
| 4290 Lockfield Houston, TX 77092 Phone: (713) 957-2070 Fax: (713) 957-4111 TXDOT: (800) 299-1700 |
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